Shipping Policy

Thank you for visiting and shopping at PinqLily.com! Below are the terms and conditions for our shipping process, tailored for your favorite dresses and feminine styles.

Processing Time

We carefully verify, inspect, and package each item to ensure your order arrives in perfect condition. All orders are sent to our fulfillment center within 1–3 working days after placement.

During high order volumes, processing may take a few extra days. If there’s a significant delay, we’ll notify you via email or phone.

Shipping Time

This is the time it takes for your order to travel from our fulfillment center to your door:

  • Standard Delivery:7-15 working days

  • Expedited Delivery: 3-7 working days

Total Estimated Delivery Time (Processing + Shipping):

  • Standard: 8-18 business days

  • Expedited: 4-10 business days

Please note these are estimates. Weather, holidays, customs, or other factors may occasionally affect delivery times.

Shipping Rates & Delivery

We ship to: Australia, Canada, United States, and Worldwide

  • Free Shipping: On orders $60 or more

  • Standard Delivery: $8 (Orders $0–$59.99)

  • Expedited Delivery: $16

Occasionally, delivery delays may occur.

Shipment Confirmation & Tracking

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number. Click “Track Package” in the email to see updates.

Tracking is typically updated 24–48 hours after shipment. During busy periods, scans may be delayed.

Damages or Lost Items

While we package your dresses, skirts, and apparel with care, PinqLily is not liable for items lost or damaged during shipping.

  • If your order arrives damaged, please contact the shipping carrier to file a claim.

  • Keep all packaging materials and the item until the claim is resolved.

Contact Us

If you have questions about shipping, tracking, or your order:

📧 Email: service@pinqlily.com
📞 Phone: +1 (646)-808-9345